Legal notice

LEGAL DISCLAIMER - MOTRIZ

SECTION 1 - GENERAL DISCLAIMER

1.1 "As Is" Provision
We ("Company," "we," "us," "our") provide all products, services, and content on this website and mobile app (collectively, the "Services") on an "AS IS" and "AS AVAILABLE" basis without any warranties, express or implied.

1.2 No Warranties
To the fullest extent permitted by law, we disclaim all warranties, including:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement of third-party rights
  • Title to products
  • Accuracy or completeness of information
  • Uninterrupted or error-free service
  • Quality, durability, or safety of products

1.3 Reliance at Your Own Risk
Your use of our Services is entirely at your own risk. You assume all responsibility for any damages resulting from:

  • Use of the Services
  • Purchase or use of our products
  • Reliance on information provided
  • Inability to use the Services

SECTION 2 - NOT MEDICAL ADVICE

2.1 Critical Disclaimer
Our products are designed for athletic performance and daily comfort. They are NOT medical devices, and we make NO medical claims.

2.2 What Our Products Do NOT Do
Our products do NOT:

  • Diagnose any medical condition
  • Treat any disease or injury
  • Cure any condition
  • Prevent any medical condition
  • Provide medical therapy
  • Replace professional medical advice
  • Provide medical or surgical treatment
  • Act as a substitute for medical care

2.3 Not a Medical Device

  • Our products are not FDA-approved as medical devices
  • We do not claim medical efficacy
  • We do not provide medical supervision
  • Results may vary from person to person

2.4 Consult Healthcare Professionals
If you have:

  • Existing knee injuries or conditions
  • Severe or chronic knee pain
  • Medical concerns about knee health
  • Pre-existing medical conditions
  • Questions about product safety for your condition

YOU MUST CONSULT A LICENSED HEALTHCARE PROFESSIONAL BEFORE USING OUR PRODUCTS.

2.5 No Liability for Medical Outcomes
We are NOT liable for:

  • Any medical conditions or injuries
  • Adverse reactions or side effects
  • Allergic reactions to materials
  • Worsening of existing conditions
  • Outcomes related to medical use
  • Failure to provide medical treatment
  • Any health-related consequences

SECTION 3 - PRODUCT LIABILITY DISCLAIMER

3.1 Product Use

  • Our products are designed for athletic and daily use
  • Results depend on proper fit and usage
  • We cannot guarantee specific results
  • Individual results vary significantly

3.2 Improper Use
We are not liable for injuries or damages resulting from:

  • Improper use of the product
  • Use beyond intended purpose
  • Misunderstanding product capabilities
  • Failure to follow instructions
  • Use during activities for which it's not designed
  • Combining with other products without consultation

3.3 Material Sensitivity

  • Some users may be allergic to materials
  • We recommend testing for allergies before extended use
  • Discontinue use if allergic reactions occur
  • Consult a healthcare provider for allergies

3.4 Fit & Sizing

  • We are not responsible for sizing errors
  • You are responsible for verifying correct size
  • Improper fit may reduce effectiveness
  • We cannot guarantee perfect fit for all body types

SECTION 4 - LIMITATION OF LIABILITY

4.1 Maximum Liability Cap
Our total liability for any claim related to our products or the Services is limited to:

  • The purchase price of the product, OR
  • $100, whichever is greater

This is the maximum we will ever owe you, regardless of the claim.

4.2 Excluded Damages
We are NOT liable for:

  • Indirect damages
  • Incidental damages
  • Consequential damages
  • Special damages
  • Punitive damages
  • Lost profits or revenue
  • Lost data or savings
  • Business interruption
  • Personal injury or death
  • Emotional distress
  • Reputational harm
  • Any other damages claimed

This applies even if:

  • We were advised of the possibility of such damages
  • Damages arise from negligence
  • Damages arise from breach of contract
  • Damages arise from any legal theory

4.3 Third-Party Liability
We are not liable for injuries or damages caused by:

  • Third-party carriers or logistics providers
  • Third-party payment processors
  • Third-party service providers
  • Third-party websites or platforms
  • Other users or customers
  • Events beyond our control

SECTION 5 - PRODUCT PERFORMANCE DISCLAIMER

5.1 No Guarantees

  • We do NOT guarantee pain relief
  • We do NOT guarantee improved performance
  • We do NOT guarantee durability beyond normal wear
  • We do NOT guarantee satisfaction
  • We do NOT guarantee results
  • Results are individual and may vary

5.2 Expected Results

  • Some users experience relief; others may not
  • Relief timing varies (days to weeks)
  • Effectiveness depends on many factors:
    • Proper fit
    • Consistent use
    • Individual physiology
    • Underlying conditions
    • Activity level
    • Other treatments used

5.3 Individual Variation

  • Medical conditions vary
  • Body types vary
  • Sensitivity to products varies
  • Results cannot be predicted
  • No two users experience identical results

5.4 Not a Cure
Our products provide:

  • Support and compression
  • Potential comfort during activity
  • Possible temporary relief
  • General athletic support

Our products do NOT provide:

  • Permanent relief
  • Cure for underlying conditions
  • Treatment for injuries
  • Medical therapy

SECTION 6 - WEBSITE & SERVICE DISCLAIMERS

6.1 Website Availability

  • The website may be unavailable without notice
  • We do not guarantee uninterrupted access
  • Technical issues may occur
  • Service interruptions are not refundable
  • We reserve the right to modify or discontinue services

6.2 Content Accuracy

  • We make reasonable efforts to provide accurate information
  • Information may contain errors or omissions
  • Information is subject to change without notice
  • We are not liable for inaccuracies
  • You are responsible for verifying critical information

6.3 Links to Third Parties

  • We provide links to third-party sites
  • We do NOT endorse third-party content
  • We are NOT responsible for third-party content
  • Use third-party sites at your own risk
  • Third-party sites have their own terms and policies

6.4 No Guarantee of Service
We do NOT guarantee:

  • Security of data transmission
  • Protection from hackers or malware
  • Uninterrupted website access
  • Availability of specific features
  • Speed or performance of services
  • Compatibility with all devices

SECTION 7 - USER RESPONSIBILITY

7.1 Your Obligations
You are responsible for:

  • Understanding product limitations
  • Using products safely and properly
  • Consulting healthcare providers if needed
  • Following all instructions provided
  • Maintaining your own security
  • Protecting your password
  • Monitoring your account

7.2 Your Decisions
We are not responsible for:

  • Your decision to purchase
  • Your decision to use the product
  • Your expectations about results
  • Your interpretation of information
  • Your use of the website
  • Your account activities
  • Your compliance with laws

7.3 Professional Advice

  • We do not provide legal advice
  • We do not provide medical advice
  • We do not provide financial advice
  • Do not rely on us for professional guidance
  • Consult appropriate professionals as needed

SECTION 8 - INTELLECTUAL PROPERTY DISCLAIMER

8.1 No License to Use
Accessing our website does NOT grant you:

  • License to use our trademarks
  • Right to reproduce our content
  • Right to create derivative works
  • Right to distribute our information
  • Right to commercial use of any material

8.2 Copyright

  • All content is copyrighted
  • Unauthorized use is prohibited
  • Infringement may result in legal action
  • We enforce our intellectual property rights

SECTION 9 - TESTIMONIALS & REVIEWS DISCLAIMER

9.1 Individual Results

  • Customer testimonials reflect individual experiences
  • Results shown may not be typical
  • Results may not be representative
  • Individual results vary significantly
  • Testimonials should not be considered guarantees

9.2 No Endorsement

  • Testimonials are NOT medical endorsements
  • Testimonials are NOT medical advice
  • Testimonials are NOT claims about efficacy
  • Testimonials are personal opinions only

9.3 Our Role

  • We do not verify results claimed in testimonials
  • We do not conduct controlled studies
  • We do not claim scientific validation
  • We display testimonials for informational purposes only

SECTION 10 - PRICING & AVAILABILITY DISCLAIMER

10.1 Prices

  • Prices may change without notice
  • We are not responsible for price discrepancies
  • Price errors may be corrected
  • We reserve the right to refuse orders at incorrect prices

10.2 Availability

  • Products are subject to availability
  • We reserve the right to discontinue products
  • Stock levels are not guaranteed
  • We may limit quantities per customer

10.3 Promotions

  • Promotional offers may be modified or cancelled
  • Discounts are subject to terms
  • We reserve the right to exclude items from promotions
  • Coupon terms are binding

SECTION 11 - SHIPPING & DELIVERY DISCLAIMER

11.1 Delivery Times

  • Delivery times are estimates only
  • We do NOT guarantee delivery dates
  • We are NOT liable for shipping delays
  • Carrier delays are beyond our control
  • International delays are expected

11.2 Shipping Damage

  • Risk of loss passes to you upon carrier handoff
  • We are NOT liable for carrier damage
  • We are NOT liable for carrier loss
  • We are NOT liable for delays
  • Claim damages with the carrier, not us

11.3 Customs & Import

  • We are NOT responsible for customs delays
  • We are NOT responsible for customs duties
  • You are responsible for all import costs
  • Some countries may restrict imports

SECTION 12 - LIMITATION ON TIME TO FILE CLAIMS

12.1 Filing Deadline
Any claim related to our products or our Services must be filed within:

  • 1 YEAR of the date the claim arose
  • Claims filed after 1 year are barred
  • No exceptions will be granted
  • Statute of limitations is not extended

12.2 Notice Requirement

  • You must notify us promptly of any issues
  • Delayed notice may result in claim denial
  • We cannot remedy problems you don't report

SECTION 13 - INDEMNIFICATION

You agree to indemnify and hold harmless us from any claims, damages, or liabilities (including attorney's fees) arising from:

  • Your use of our products
  • Your misuse of products
  • Your violation of these terms
  • Your violation of any law
  • Your infringement of third-party rights
  • Your content or feedback
  • Any injury or damage caused by your actions

SECTION 14 - SEVERABILITY

If any provision of this disclaimer is found unlawful or unenforceable, that provision shall be severed, and remaining provisions shall remain in full force and effect.

SECTION 15 - NO CLASS ACTIONS

You agree that:

  • You will not bring class action lawsuits
  • You will not participate in class actions against us
  • All claims must be brought individually
  • Collective or group actions are prohibited

SECTION 16 - ASSUMPTION OF RISK

By purchasing and using our products, you:

  • Acknowledge that athletic activities carry inherent risks
  • Assume all risks associated with use
  • Acknowledge that injuries can occur despite protective equipment
  • Accept responsibility for your safety
  • Agree that equipment cannot prevent all injuries

SECTION 17 - NO PROFESSIONAL RELATIONSHIP

We do NOT have:

  • Doctor-patient relationship with you
  • Coach-athlete relationship with you
  • Trainer-client relationship with you
  • Any professional relationship
  • Any duty of care beyond providing the product

SECTION 18 - DISCLAIMER OF ENDORSEMENTS

  • We do NOT endorse specific uses
  • We do NOT endorse specific activities
  • We do NOT endorse combining with other products
  • We do NOT endorse medical claims by third parties
  • We do NOT endorse testimonials as medical evidence

SECTION 19 - ACKNOWLEDGMENT OF UNDERSTANDING

By purchasing our products, you acknowledge that:

✓ You have read this Legal Disclaimer
✓ You understand all limitations and disclaimers
✓ You assume all risks of use
✓ You will not hold us liable for injuries or damages
✓ You understand our products are not medical
✓ You will consult healthcare professionals for medical issues
✓ You understand individual results vary
✓ You accept the "as is" nature of the product
✓ You understand our liability limitations
✓ You agree to all terms in this disclaimer

If you do not agree with any part of this disclaimer, do NOT purchase or use our products.

SECTION 20 - CONTACT FOR LEGAL MATTERS

For legal inquiries or concerns:

📧 Email: kneereliever@use.startmail.com

SECTION 21 - GOVERNING LAW

This Legal Disclaimer is governed by the laws of the United States of America. All disputes shall be resolved according to our Terms of Service.

SECTION 22 - EFFECTIVE DATE & CHANGES

This disclaimer is effective immediately and applies to all purchases and use of our products.

We reserve the right to modify this disclaimer at any time. Changes are effective upon posting.