Contact information

CONTACT US - MOTRIZ


GET IN TOUCH

📧 Email: kneereliever@use.startmail.com

Response Time: Within 2 business days


WE CAN HELP WITH

✅ Product questions
✅ Order status
✅ Shipping & delivery
✅ Returns & refunds
✅ Technical support
✅ General inquiries


HOW TO CONTACT

Send an email to: kneereliever@use.startmail.com

Include:

  • Order number (if applicable)
  • Your name
  • Your email
  • Your question or issue

COMMON QUESTIONS

How long is shipping?
Approximately 12 business days (3 processing + 9 delivery).

How do I track my order?
You'll receive a tracking number via email after shipment.

What's the return window?
15 days from receipt. See our Return Policy for details.

How long for refunds?
10 business days after approval. Bank processing takes 3-5 additional days.

Do you ship internationally?
Yes, worldwide with free shipping. You pay customs duties.

Damaged item?
Contact us within 48 hours with photos.


CONTACT INFO

📧 Email: kneereliever@use.startmail.com

Response: Within 2 business days

Available: 24/7 email support